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NSM 3.0.4 Agent Not Starting

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Hi,
I've just installed NSM 3.0.4 Agents (from the 3.0.4 iso) on OES11 (with all updates), and the agent is failing to start properly.
Here's what nsmagentd.log says:
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 Initializing Logger, re-opening existing log file "/var/opt/novell/storagemanager/agent/log/nsmagentd-20
120709-154311.log".
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 This Logger class instance [0xa0b0f0] was initialized at 2012:07:09:16:57:44 in Process ID # 1408.
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 OS Version Info = "Kernel Name: Linux, Architecture: x86_64, Kernel Release: 2.6.32.59-0.3-default, Kern
el Version: #1 SMP 2012-04-27 11:14:44 +0200, Machine HW Name: x86_64", OS Bits = 64, Application binary file spec = "/opt/novell/storagemanager/agent/bin/ns
magentd", Application Bits = 64, Application Version = "v3.0.4.11".
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 This is the first time that a Logger thread has been started for this class instance.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Thread has started.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Getting Operational Data [Phase I]...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent's instance name = "".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is getting configuration path information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent completed getting configuration path information, Result = 0, bOK = 1, path = "/etc/opt/novel
l/storagemanager/agent/config".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is getting program path information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent completed getting program path information, bOK = 1, path = "/opt/novell/storagemanager/agent
/bin".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed getting Operational Data [Phase I], bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Initializing the Configuration...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Validating data path information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed validating data path information, Data Path = "/var/opt/novell/storagemanager/agent/data"
, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Configuring the Logging subsystem [Phase II]...
82 2012-07-09 16:57:44 3600 0 ff04 1408 7f180acb5700 <CONFIG><LOGPATH>/var/opt/novell/storagemanager/agent/log</LOGPATH></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff05 1408 7f180acb5700 <CONFIG><LOGFILEBASENAME/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff05 1408 7f180acb5700 <CONFIG><LOGFILEBASENAME>nsmagentd</LOGFILEBASENAME></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff08 1408 7f180acb5700 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff07 1408 7f180acb5700 <CONFIG><ROLLOVERTYPE>2</ROLLOVERTYPE><FILESTORETAIN>10</FILESTORETAIN><FILESIZEMAX>10485760</FILESIZEMA
X></CONFIG>
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed configuring the Logging subsystem [Phase II], bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Getting Operational Data [Phase II]...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Setting the XML Message Signature object...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed setting the XML Message Signature object, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Setting the SSL/TLS certificate file...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed setting the SSL/TLS certificate file, sCertFileSpec = "/etc/opt/novell/storagemanager/age
nt/config/server.pem", bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is determining its own FQDN node name...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent completed determining its own FQDN node name, Result = 0, bOK = 1, Name = "zeus".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is getting O.S. version information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent completed getting O.S. version information, Result = 0, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is getting file version information for itself ["/opt/novell/storagemanager/agent/bin/nsmagen
td"]...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent completed getting file version information for itself ["/opt/novell/storagemanager/agent/bin/
nsmagentd"], Version = "3.0.4.11", Result = 0, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed getting Operational Data [Phase II], bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Loading saved state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Loading the Salt state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Loaded the Salt state information, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed loading saved state information, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Getting Operational Data [Phase III]...
01 2012-07-09 16:57:44 3600 2 0001 1408 7f180b4b6700 ML: Completed getting Operational Data [Phase III], bOK = 0.
82 2012-07-09 16:57:44 3600 0 ff08 1408 7f180acb5700 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff09 1408 7f180acb5700 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2012-07-09 16:57:44 3600 3 0001 1408 7f180b4b6700 ML: Called LoadStorageResourcesFromCache(), Result = 53.
01 2012-07-09 16:57:44 3600 1 0001 1408 7f180b4b6700 ML: Failed to initialize 1 or more components and/or subsystems. Agent is switching to stop-pending st
ate.
82 2012-07-09 16:57:44 3600 0 ff08 1408 7f180acb5700 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff09 1408 7f180acb5700 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is shutting down...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Saving state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Saving the Salt state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Saved the Salt state information, bResult = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed saving state information, bOK = 1.
01 2012-07-09 16:57:44 3600 2 0001 1408 7f180b4b6700 ML: Agent has shut down. Thread is terminating...
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 Shutting down the Logger. Closing log file "/var/opt/novell/storagemanager/agent/log/nsmagentd-20120709
-154311.log".
81 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 <LOGFILECLOSE/>
Hope you can help!
Anthony
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Did you run the agent-config? With 3.0.4 you need to generate a new server security certificate.
NSM Support
>>> psc<[email protected]> 7/9/2012 12:06 PM >>>
Hi,
I've just installed NSM 3.0.4 Agents (from the 3.0.4 iso) on OES11
(with all updates), and the agent is failing to start properly.
Here's what nsmagentd.log says:
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 Initializing
Logger, re-opening existing log file
"/var/opt/novell/storagemanager/agent/log/nsmagentd-20
120709-154311.log".
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 This Logger class
instance [0xa0b0f0] was initialized at 2012:07:09:16:57:44 in Process ID
# 1408.
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 OS Version Info =
"Kernel Name: Linux, Architecture: x86_64, Kernel Release:
2.6.32.59-0.3-default, Kern
el Version: #1 SMP 2012-04-27 11:14:44 +0200, Machine HW Name: x86_64",
OS Bits = 64, Application binary file spec =
"/opt/novell/storagemanager/agent/bin/ns
magentd", Application Bits = 64, Application Version = "v3.0.4.11".
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 This is the first
time that a Logger thread has been started for this class instance.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Thread has
started.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Getting
Operational Data [Phase I]...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent's
instance name = "".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is
getting configuration path information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent
completed getting configuration path information, Result = 0, bOK = 1,
path = "/etc/opt/novel
l/storagemanager/agent/config".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is
getting program path information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent
completed getting program path information, bOK = 1, path =
"/opt/novell/storagemanager/agent
/bin".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
getting Operational Data [Phase I], bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Initializing
the Configuration...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Validating
data path information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
validating data path information, Data Path =
"/var/opt/novell/storagemanager/agent/data"
, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Configuring
the Logging subsystem [Phase II]...
82 2012-07-09 16:57:44 3600 0 ff04 1408 7f180acb5700
<CONFIG><LOGPATH>/var/opt/novell/storagemanager/agent/log</LOGPATH></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff05 1408 7f180acb5700
<CONFIG><LOGFILEBASENAME/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff05 1408 7f180acb5700
<CONFIG><LOGFILEBASENAME>nsmagentd</LOGFILEBASENAME></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff08 1408 7f180acb5700
<CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff07 1408 7f180acb5700
<CONFIG><ROLLOVERTYPE>2</ROLLOVERTYPE><FILESTORETAIN>10</FILESTORETAIN><FILESIZEMAX>10485760</FILESIZEMA
X></CONFIG>
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
configuring the Logging subsystem [Phase II], bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Getting
Operational Data [Phase II]...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Setting the
XML Message Signature object...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
setting the XML Message Signature object, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Setting the
SSL/TLS certificate file...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
setting the SSL/TLS certificate file, sCertFileSpec =
"/etc/opt/novell/storagemanager/age
nt/config/server.pem", bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is
determining its own FQDN node name...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent
completed determining its own FQDN node name, Result = 0, bOK = 1, Name
= "zeus".
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is
getting O.S. version information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent
completed getting O.S. version information, Result = 0, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is
getting file version information for itself
["/opt/novell/storagemanager/agent/bin/nsmagen
td"]...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent
completed getting file version information for itself
["/opt/novell/storagemanager/agent/bin/
nsmagentd"], Version = "3.0.4.11", Result = 0, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
getting Operational Data [Phase II], bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Loading saved
state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Loading the
Salt state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Loaded the
Salt state information, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
loading saved state information, bOK = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Getting
Operational Data [Phase III]...
01 2012-07-09 16:57:44 3600 2 0001 1408 7f180b4b6700 ML: Completed
getting Operational Data [Phase III], bOK = 0.
82 2012-07-09 16:57:44 3600 0 ff08 1408 7f180acb5700
<CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff09 1408 7f180acb5700
<CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2012-07-09 16:57:44 3600 3 0001 1408 7f180b4b6700 ML: Called
LoadStorageResourcesFromCache(), Result = 53.
01 2012-07-09 16:57:44 3600 1 0001 1408 7f180b4b6700 ML: Failed to
initialize 1 or more components and/or subsystems. Agent is switching
to stop-pending st
ate.
82 2012-07-09 16:57:44 3600 0 ff08 1408 7f180acb5700
<CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2012-07-09 16:57:44 3600 0 ff09 1408 7f180acb5700
<CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Agent is
shutting down...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Saving state
information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Saving the
Salt state information...
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Saved the
Salt state information, bResult = 1.
01 2012-07-09 16:57:44 3600 5 0001 1408 7f180b4b6700 ML: Completed
saving state information, bOK = 1.
01 2012-07-09 16:57:44 3600 2 0001 1408 7f180b4b6700 ML: Agent has
shut down. Thread is terminating...
01 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 Shutting down the
Logger. Closing log file
"/var/opt/novell/storagemanager/agent/log/nsmagentd-20120709
-154311.log".
81 2012-07-09 16:57:44 3600 0 8001 1408 7f180acb5700 <LOGFILECLOSE/>
Hope you can help!
Anthony
psc
psc's Profile: http://forums.novell.com/member.php?userid=6819
View this thread: http://forums.novell.com/showthread.php?t=457694
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