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Itunes security update fails when trying to download a song.

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I am trying to download a song from iTunes store and get a prompt to answer 3 security questions. I fill them out and enter other required data, then get an error that the answers cannot be saved. Any idea on how to resolve this?
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Hmmmm. Head into your Problem reports and solutions control panel. Check your Problem History. Are there problem reports showing up in there which always seem to be recorded when the iTunes crashes happen? (The events may not necessarily be listed as iTunes problem reports ... so check through the entire problem history for reports produced as the same time as the iTunes crashes.)
If you find such problem reports, doubleclick on them to show more information about the problem. Could you please paste copies of the contents of the typical examples of problem reports into a reply here so we can have a look at them?
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